Thank you so much for your valuable feedback and support! We are delighted to have met your needs, and your satisfaction is our greatest motivation. Please feel free to share any further suggestions or requirements you might have. Thank you again for your trust and support!

Dear customer, we are sorry for your shopping experience and we can assure you that the generator has been dispatched on time. In our many years of experience we have never encountered a situation like this. No matter what happens, after fair official mediation by Alibaba, we have compensated you for your losses in good faith and sent the relevant documents to you. We are deeply sorry for the unpleasant shopping experience, but we did our best. As for the fake shopping problem you mentioned, all our transactions are traceable, and Alibaba's audit will not allow such a thing to happen, so our transactions are guaranteed. Finally, we apologize for not having a pleasant experience working with you. But we did our best, thank you.