SAVE TOUR MONEY AND DO NOT PURCHASE . SELLER TOOK 6 MONTHS TO SEND ME REQUIRED DOCUMENTS TO REGISTER TRUCK. BATTERIES ARRIVED CORRODED AND CABLES MELTED. HAD TO SPEND ADDITIONAL $5k IN UPGRADES AND SELLER NEVER SENT MISSING GENERATOR. ALIBABA REPS ARE NO HELP AND WORK IN CAHOOTS WITH ALL SELLERS. SELLER WRITES THEIR OWN REVIEWS IN ORDER TO BOOST SALES . DO NOT PURCHASE DROM THIS VENDOR! YOU WILL BE HIGHLY DISAPPOINTED AND THEY WILL SCAM YOU. DONT BELIEVE WHAT THEY ARE SAYING , YOU WILL NOT GET ANY MONEY BACK OR TRADE ASSURANCE DOES NOT WORK. IT IS A SCAM! TRADE ASSURANCE IS NOT REAL!
תשובת הספק:
Dear customer, we are sorry for your shopping experience and we can assure you that the generator has been dispatched on time. In our many years of experience we have never encountered a situation like this. No matter what happens, after fair official mediation by Alibaba, we have compensated you for your losses in good faith and sent the relevant documents to you. We are deeply sorry for the unpleasant shopping experience, but we did our best. As for the fake shopping problem you mentioned, all our transactions are traceable, and Alibaba's audit will not allow such a thing to happen, so our transactions are guaranteed. Finally, we apologize for not having a pleasant experience working with you. But we did our best, thank you.
26 Mar 2024